Privacy Policy
At Vuna Furniture, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or shop with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and delivery addresses.
- Payment Details: While payments are securely processed via trusted third-party gateways, we do not store your card information.
- Order History: Details of items you have purchased or browsed on our site.
- Device Data: IP address, browser type, time zone, and cookies for improving your browsing experience.
2. How We Use Your Information
Your data helps us to:
- Process and fulfill orders.
- Communicate regarding your order or respond to your inquiries.
- Improve our website, products, and customer service.
- Send you updates, promotions, or offers (you can opt out anytime).
3. Sharing Your Information
We do not sell or rent your personal data. We may only share your data with:
- Trusted third-party service providers (e.g., payment gateways or delivery partners) strictly for fulfilling your orders.
- Legal authorities if required by law or to protect our rights.
4. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw consent or request deletion of your data (subject to legal and transactional limits).
5. Data Security
We take data security seriously and implement suitable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Cookies
We use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though some features may not function properly.
7. Changes to This Policy
This Privacy Policy may be updated occasionally. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us:
- Email: vunafurnitures@gmail.com
- Phone / WhatsApp: +254-792-309-695
Thank you for trusting Vuna Furniture.
