Terms of use
Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You may not engage in any activity that may damage or interfere with the website’s performance or security.
2. Product Information & Pricing
We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, Vuna Furniture reserves the right to correct any errors, change prices, or update information without prior notice. All prices are listed in Kenyan Shillings (KES).
3. Orders & Payments
All orders placed through our website are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion. Payments can be made securely through M-Pesa and Bank or pay-on-delivery (where applicable).
4. Shipping & Delivery
We offer free delivery within Nairobi and free nationwide shipping for orders above KES 40,000. Delivery timelines are estimates and may vary based on your location and order size. Custom or made-to-order items may take longer.
5. Returns & Refunds
We accept returns within 3 days of delivery for unused items in original condition. Custom-made products are non-refundable. Full details are available in our Returns Policy. Refunds are processed to the original payment method.
6. Intellectual Property
We accept returns within 3 days of delivery for unused items in original condition. Custom-made products are non-refundable. Full details are available in our Returns Policy. Refunds are processed to the original payment method.
7. Limitation of Liability
Vuna Furniture is not responsible for any direct, indirect, or incidental damages arising from the use of our website or products. We do not guarantee that the website will be uninterrupted or error-free.
8. Privacy Policy
By using our website, you also agree to our Privacy Policy, which explains how we collect, use, and protect your information.
9. Changes to Terms
We may update these Terms of Use from time to time. Any changes will be posted on this page, and continued use of the site constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions about these terms, please contact us at:
📞 +254-792-309-695
📧 vunafurnitures@gmail.com
