Shipping Policy
At Vuna Furniture, we are committed to delivering your furniture safely and efficiently. Please review our shipping terms below to understand how your orders will be handled.
Free Shipping within Nairobi
We proudly offer free delivery for all orders within Nairobi County. Once your order is confirmed, our team will reach out to schedule your delivery at a time that works best for you.
Deliveries Outside Nairobi
For customers outside Nairobi, a delivery fee will apply based on your location. The shipping cost will be calculated and communicated to you before the order is dispatched. We work with reliable logistics partners to ensure timely and safe delivery of your furniture.
Delivery Timelines
- Ready-made items: Delivered within 1 business days after confirmation.
- Custom orders: Delivered within 7 to 14 business days, depending on the design and materials required.
Please note that delays may occasionally occur due to high order volumes or unforeseen circumstances. We will keep you informed throughout the process.
Tracking & Confirmation
Once your order has been dispatched, our delivery team will contact you via phone or WhatsApp to confirm your delivery time and provide updates on its status.
Contact Us
If you have any questions about your delivery or need further assistance, feel free to reach out:
- Email: vunafurniture@gmail.com
- Phone / WhatsApp: +254-792-309-695
We’re always here to help and ensure you have the best experience with Vuna Furniture.
